Frequently Asked Questions
How are items packaged?
Customers are consistently impressed with our packaging. Framed, canvas and aluminium composite prints are sealed and secured inside bubble wrap, with corner protectors, a thick foam insert and inside double-walled corrugated card and the box is wrapped in 'Fragile' tape to ensure safe handling of your order. Print-only orders are delivered inside a thick walled 3 inch diameter tube to ensure the fine art paper's structure isn't compromised.
Which fine art paper do you use?
Handcrafted in Nottingham, our framed and unframed prints are produced using museum-quality fine art paper, 100% cotton, 215 gsm, acid-free, with a high white finish and silky smooth surface. We use Lucia Pro and L-COA PRO inks.
Which frame materials do you use?
Our wood finish frames are made from Polcore®. Resembling natural wood, Polcore is an environmentally-friendly picture moulding material, with a ‘virgin’ layer on the outside which provides a smooth wood-effect surface on which to finish.
While a broad range of natural wood materials are available on request, Polcore is more sustainable as it uses recycled materials, is lighter, stronger, and can be cut using a more accurate mitre guillotine that has a higher degree of accuracy, ensuring better fit and finish and enhanced durability.
Alternative print options
Will you really only ever make 100 of each product?
Yes, at Limited100 we work exclusively in partnership with a carefully selected group of the finest, most skilled automotive photographers. We guarantee that we will only ever produce 100 of each image, regardless of which size or material you choose.
Each commission will be limited to 100 prints and is available in the following sizes and styles:
- A1 (594 x 841 mm / 23.4 x 33.1 in)
- A2 (420 x 594 mm / 16.5 x 23.4 in)
- A3 (297 x 420 mm / 11.7 x 16.5 in)
- Fine Art Paper Prints
- Wood Grain
- Black Wood Grain
- White Wood Grain
- Canvas Print (Mounted on Wooden Internal Frame)
- Aluminium Composite
Frame border options:
- No Border
- White Border
- Cream Border
- Black Border
Framing, border and alternative print options:
Why does each product come with a Certificate of Authenticity?
To verify that your print is one of a run of 100, we include a certificate of authenticity detailing which edition (e.g. '68/100') your product is, complete with our curator's and the artist's signature, details of your artwork including title, your specific print dimension and format variation.
On fine art paper prints we include a handwritten edition number, e.g. "68/100". On canvas and aluminium prints there is no number on the artwork as it is an edge-to-edge image with no border. All orders, regardless of print material, are delivered to you with a certificate of authenticity.
How much is UK and international delivery?
UK delivery is free and international delivery is £19 on all products and all orders.
How long does production and delivery take?
Once your order is made, our printing and framing process begins for your individual print order. If made before 2pm, production begins the same working day as your order is placed.
At Limited100 our priority is to create an exceptional product without compromise, maximising accuracy and durability. Therefore, please allow a minimum three working days for your order to be prepared.
Once complete your item will be delivered via DPD's or Parcelforce's Tracked Next Day services (UK Only), depending on carrier availability.
Do framed, canvas and aluminium composite prints come with fitting kits?
- A1 framed prints are installed with hanging hooks.
- A2 and A3 framed prints are installed with hanging strings.
- Canvas prints are installed with hanging hooks.
- Aluminium composite prints are installed with hanging hooks.
- As different customers have different wall thicknesses and location preferences, we do not supply hanging nails.
All items are insured via DPD/Parcelforce up to the value of the item. While extremely rare, if your item arrives damaged in transit, we will provide you with a full refund. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
We want you to be completely happy with any product purchased through the Site. You can return any unused product to us within 14 days of receiving it, and a refund or replacement will be issued to you within 14 days of receipt of the returned product. If you are not happy with your purchase, if it is defective, gets damaged in transit, or if it becomes faulty, please email us at firstname.lastname@example.org and we shall provide you with details on how to return it.
If you order a product as a consumer and cancel your contract with us within seven working days beginning on the day after you receive the product, the cost of sending the product to you, but not your costs in returning it, will be refunded. If you return a product because it is defective, damaged in transit, incorrectly supplied or develops a fault, both the cost of sending the product to you and your costs in returning it will be refunded. In all other cases, you will need to cover the cost of returning the item. We strongly recommend you obtain proof of postage. We cannot accept responsibility for products lost in the post or damaged on their return journey. This does not affect your statutory rights.
Limited100 is an environmentally-aware company. We endeavour to minimise the impact of our activities on the environment through the materials and products we promote.
Our ranges of fine art paper, natural wood and wooden style Polcore® products are sourced from companies that purchase their raw materials such as timber from sustainable sources and reforestation projects. Other ecological considerations include the use of 100% cotton, acid-free paper and sustainable ink.